FAQ'S

Bikes ship within 2-3 days of your order and your shipment will arrive within 7-10 business days.

At this time Bluejays are only available in the United States. We hope to offer international shipping in the future so please stay tuned.

The Premiere Edition Bluejay is $2,995.

49.5 pounds.

You will get up to 75 miles out of each charge.

We recommend always recharging before each ride, so you have the option to use the higher levels of pedal-assist when you’re out and about.

Pump up the power for an extra boost and you will fly up hills on your Bluejay!

Make sure you’re signed up to our emails so you can be first to know about any promotions.

Yes we do! We've partnered with a network of bike shops across the country who will professionally assemble the bike for you.

Once your bike is ready to go, the bike shop will call you to let you know you can pick it up.

Please see our retailers here  where you can demo a Bluejay.

We will be getting more stock in next season in 2021.

Stay tuned and make sure you're signed up to our emails so you don't miss out!

If you are 5'5" and under, we recommend a Small/Medium.

While the standard range is is 5’0” - 6’0”, we have seen a range of 4”9 - 6”3 who can ride comfortably, simply by adjusting the seat. 

The recommended rider weight 285 pounds and under.

This is in addition to the rear rack can hold a further 55 pounds.

Bikes need love and care over their lifetime, just like a car.

We’re always here to work with you and your shop to help with any issues that may arise over the lifetime of your bike.

We have curated a selection of accessories that are perfect for enhancing your Bluejay experience, available on our website here.

For transporting your Bluejay by car, we recommend using the Thule T2 Classic 2-2".

Change of mind? No problem!

All returns must be preauthorized.

Yes, absolutely!

You can find our full warranty information here.