Bluejay Electric Bicycles does not offer a key replacement program.
Instead, we ship two identical keys for the battery with each new bicycle. We strongly encourage all owners to set aside a spare set of the original keys in a secure location.
If all of the keys for your battery are lost, we recommend calling a locksmith for assistance. Please note that the battery can always be charged while it is locked on the bike, so it may not be necessary to replace its key immediately.
